Round-robin scheduling rotates incoming bookings across a team so nobody has to assign them by hand. The plain version treats everyone equally, which is rarely what a sales or support lead wants. Weighted round-robin lets you say how the load should split.
How weights work
Each team member on a round-robin link gets a weight. Weight 2 takes twice as many bookings as weight 1 over time. A team of three with weights 2, 1, 1 sends half the meetings to the first person and a quarter to each of the others. Weights are relative, so 4, 2, 2 is the same split.
The rotation counts bookings, not offered slots, and it respects availability. If the weight-2 rep is fully booked on Tuesday, Tuesday's bookings go to whoever is free, and the rotation catches up later in the week.
When to weight
What happens when a calendar cannot be read
A team member whose calendar token has expired is skipped, not double-booked. Their turn is not held for them — the booking goes to the next person — and the dashboard shows who needs to reconnect. This is the single most common cause of 'round-robin sent two meetings to the same person'; most tools silently treat an unreadable calendar as fully free.
Round-robin plus routing
Weighted round-robin is usually the destination of a routing rule: enterprise leads to a named AE, everything else to the weighted pool. The routing page shows how the rules fit together, and the sales guide walks through a full setup.
Pricing
Weighted round-robin is on both Team plans: $27/mo flat for up to five people and $35/mo for up to ten. Most per-seat tools put round-robin on a higher tier at $16–20 per seat. See the Calendly comparison for the numbers.