Question 1

Do I need a credit card to start?

Accepted Answer

No. Sign up and your 15-day free trial starts straight away — no card, no billing details. You only add a payment method if you decide to subscribe at the end of the trial.

Question 2

How does the free trial work?

Accepted Answer

Every account starts with a 15-day free trial of a paid plan, with full access to everything — no card required. If you don't subscribe before it ends, nothing is charged; there's simply nothing on file to charge.

Question 3

What makes SynqSlot different?

Accepted Answer

Everything is included on every plan — workflows, analytics, routing, CRM sync, and team scheduling — with flat pricing. No per-seat surprises, no feature paywalls.

Question 4

What's the difference between the Team plans?

Accepted Answer

Both Team plans are flat-rate and include the same features. $27/mo covers up to 5 people; $35/mo covers up to 10. Need more than 10? That's what Custom is for.

Question 5

Which calendars do you support?

Accepted Answer

Google Calendar and Outlook / Office 365, with more coming. Connect in one click during setup.

Question 6

Can I use my own branding?

Accepted Answer

Yes — custom colors and the option to remove the SynqSlot mark from your booking pages and routing forms are included on every plan.

Question 7

What happens when my trial ends?

Accepted Answer

At the end of the 15 days you pick a plan and add a card to keep going. Nothing happens automatically — we never took your card details — so if you do nothing, your account simply pauses until you subscribe. You can change or cancel your plan any time from billing settings.

Question 8

Can I add my whole team?

Accepted Answer

Yes — Team plans are flat-rate for up to 5 or up to 10 members. One price, no per-seat billing. For 11+ people, contact us for a Custom plan.

Question 9

How do upgrades and downgrades work?

Accepted Answer

Upgrades take effect immediately and are prorated. Downgrades apply at the end of your current billing period.

Question 10

What payment methods do you accept?

Accepted Answer

All major credit and debit cards via Stripe, once you subscribe. Plans are billed monthly. Custom plans can also be invoiced — contact us to arrange.

Question 11

Is my data safe?

Accepted Answer

Calendar tokens are encrypted at rest and never shared. You can disconnect your calendars at any time. See our Privacy Policy for full details.

Feature	Solo	Team 5	Team 10	Custom
Scheduling
Seats	1	Up to 5	Up to 10	Unlimited
Event types	Unlimited	Unlimited	Unlimited	Unlimited
Connected calendars	Multiple	Multiple	Multiple	Multiple
Booking page & widget
Buffer & limit times
Intake questions
Round-robin scheduling	—
Automation
Email reminders
Follow-up emails
Routing forms	—
Shared team event types	—
Integrations
Google & Outlook Calendar
Video (Zoom / Google Meet)
CRM (HubSpot, Salesforce)
Email (Mailchimp)
Webhooks & Slack
Analytics (GA4, Meta Pixel)
Branding
Custom colors
Remove SynqSlot branding
Post-booking redirect URL
Team & admin
Team analytics	—
Admin roles	—	—	—
Priority support	—	—
Security
SSO / SAML	—	—	—	On request
Audit log	—	—	—	On request

Flat pricing. No per-seat tax.

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Frequently asked questions

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