Terms of Service

These Terms of Service ("Terms") govern your access to and use of SynqSlot (synqslot.com) and any related applications or services (collectively, the "Service") operated by SynqSlot ("we", "us", or "our"). By accessing or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance of terms

By creating an account or using the Service in any way, you represent that you are at least 18 years of age (or the age of legal majority in your jurisdiction) and that you have the legal capacity to enter into this agreement. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Description of service

SynqSlot is an online scheduling platform that allows users to create booking pages, share availability links, sync with external calendars (Google Calendar, Microsoft Outlook), and automate scheduling workflows including confirmations, reminders, and follow-up communications. The Service is provided on a subscription basis with a free tier and paid plans as described at /pricing.

3. Account registration

You must create an account to use most features of the Service. You agree to provide accurate and complete information and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at hello@synqslot.com if you suspect unauthorised use of your account.

4. Acceptable use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights.
• Send unsolicited commercial messages (spam) to invitees.
• Collect, harvest, or scrape data from the Service without our prior written consent.
• Attempt to gain unauthorised access to any part of the Service or its infrastructure.
• Upload or transmit viruses, malware, or any other harmful code.
• Impersonate another person or entity, or provide false information.
• Use the Service in any manner that could disable, overburden, or impair our servers or networks.
• Engage in any activity that we, in our sole discretion, deem harmful to the Service or other users.

5. Calendar access and third-party accounts

The Service integrates with Google Calendar and Microsoft Outlook via OAuth. By connecting a calendar you authorise SynqSlot to read your availability and create, update, and delete events on your behalf. Our use of data obtained from Google APIs complies with the Google API Services User Data Policy. You may disconnect any connected calendar at any time from your account settings.

You are responsible for ensuring that your use of third-party calendar services through SynqSlot complies with those providers' terms of service.

6. Free plan and paid subscriptions

SynqSlot offers a free tier with limited features and paid subscription plans (Pro and Team) as described on our Pricing page. Paid plans are billed on a monthly or annual basis via Stripe.

By subscribing to a paid plan you authorise us to charge your payment method on a recurring basis. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period and you retain access to paid features until that date.

We do not offer refunds for partial billing periods except where required by applicable law. If we change pricing, we will provide at least 30 days' advance notice to subscribers by email.

7. Free trial

We may offer a free trial period for paid plans. At the end of the trial, your account will automatically revert to the Free plan unless you have provided a payment method and subscribed. We will notify you before the trial ends.

8. Intellectual property

The Service and its original content, features, and functionality are owned by SynqSlot and are protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service or its underlying software without our prior written consent.

You retain ownership of all data, content, and information you submit to the Service ("User Content"). By submitting User Content you grant us a limited, non-exclusive, royalty-free licence to use, store, and process your User Content solely as necessary to provide the Service.

9. Availability and modifications

We strive to maintain high availability but do not guarantee that the Service will be uninterrupted or error-free. We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time with reasonable notice. We will not be liable for any modification, suspension, or discontinuation of the Service.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE SECURE, ERROR-FREE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SYNQSLOT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD IF YOU HAVE NOT MADE ANY PAYMENTS.

12. Indemnification

You agree to indemnify and hold SynqSlot harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any third-party rights.

13. Termination

You may close your account at any time by contacting us at hello@synqslot.com. We may suspend or terminate your account if we determine, in our sole discretion, that you have violated these Terms, that your use poses a risk to other users or the Service, or that we are required to do so by law. Upon termination, your right to use the Service ceases immediately.

14. Governing law and dispute resolution

These Terms are governed by and construed in accordance with applicable law. Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally shall be subject to binding arbitration or the courts of competent jurisdiction, as agreed in writing between the parties. You waive any right to a jury trial for such disputes.

15. Changes to these terms

We may revise these Terms from time to time. We will notify you of material changes by email or by posting a notice on the Service at least 14 days before the change takes effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

16. Contact

Questions about these Terms:

Email: hello@synqslot.com
Service: SynqSlot (synqslot.com)